Effective date: December 7, 2020
This Policy applies to Cipia’s website and related services available therein.
This Policy describes how we processes your personal data, but it may not address all possible data processing scenarios. We may inform you of product or service-specific data collection through supplementary policies or notices provided before collection.
1. Collection & Use of Data
You directly provide us with such data when you use our websites, products, or services, or interact with us by, for example, contacting us. We may also obtain data from your activity on the website. For example, we may use technologies like cookies or receive usage data from software running on your device. As permitted by law, we may also obtain data from public and commercial third-party sources, for example, purchasing statistics from other companies to support our services. The personal data we collect may include name (if provided), enterprise name, email addresses, phone number, Country of residence, etc., depending on how you interact with the website. We also collect the information you provide to us and the content of messages you send us, such as the query information you provide, or the questions or information you provide for customer service.
We may also collect technical information on how the website is accessed and used(“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
In some cases, you may be able to opt not to disclose your personal data to Cipia. However, not providing Cipia with certain data may mean that we cannot provide you with certain functionalities or respond to an issue that you have raised.
Cipia may also collect and use non-personally identifiable information (Non-PII). Non-PII is information that cannot be used to identify a particular individual. For example, Cipia will collect statistical data, such as the numbers of visits to its website. We collect this data to understand how users use our websites, products, and services so that we can improve our services and better satisfy your needs. Cipia may collect, use, process, transfer, or disclose non-PII for other purposes at its own discretion.
We will endeavor to isolate your personal data from non-PII and ensure that the two types of data are used separately. If personal data is combined with non-PII, it will still be treated as personal data during processing.
Cipia will process your personal data following the requirements of applicable laws on an appropriate legal basis, including:
– Processing your personal data to fulfill the contract when responding to a transaction or service request;
– Processing your personal data with your consent;
– Processing based on the legitimate interests of Cipia or a third party when we use your personal data to contact you, conduct marketing or market surveys, improve our products and services, execute and improve our loss prevention and anti-fraud programs, and other purposes. Legitimate interests include enabling us to more effectively manage and operate our business and provide our products and services; protecting the security of our businesses, systems, products, services, and customers; internal management; complying with internal policies and processes; and other legitimate interests described in this policy;
– Processing your personal data as necessary to comply with and fulfill legal obligations.
2. Data Protection Rights
It is your responsibility to ensure that all personal data submitted to Cipia is correct. Cipia would like to make sure you are fully aware of all your data protection rights, as follows:
The right to access – You have the right to request Cipia for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Cipia correct any information you believe is inaccurate. You also have the right to request Cipia to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Cipia erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Cipia restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Cipia’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Cipia transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If allowed by applicable laws, you have the right to withdraw your consent at any time when Cipia processes your personal data based on your consent on any of these rights. However, withdrawal does not affect the legitimacy and effectiveness of how we process your personal data based on your consent before the withdrawal is made; nor does it affect any data processing based on another justification other than your consent.
If you think that the way we process your personal information does not comply with applicable data protection laws, you can contact the relevant competent data protection authority. You can obtain the information for contacting EU data protection authorities at https://ec.europa.eu/newsroom/article29/news-overview.cfm
3. Cookies & Similar Technologies
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze the website.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
For further information, visithttp://www.allaboutcookies.org/
4. Transfer and Disclosure of Data
Data collected or received may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Cipia may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, to protect and defend the rights or property of Cipia, to prevent or investigate possible wrongdoing in connection with the website, to protect the personal safety of users of the Service or the public and to protect against legal liability.
4. Security of Data
Cipia uses appropriate physical, management, and technical measures to protect your data from unauthorized access, disclosure, use, modification, damage, or loss. Cipia also provide training on security and privacy protection for employees to raise their awareness of personal data protection. However, please note that no security measure is perfect.
We will retain your personal information for no longer than is necessary for the purposes stated in this Policy, unless otherwise extending the retention period is required or permitted by law. The data storage period may vary with scenario, product, and service. The standards Cipia uses to determine the retention period are as follows: the time required to retain personal data to fulfill business purposes, including providing products and services; maintaining corresponding transaction and business records; controlling and improving the performance and quality of the website; handling possible user queries or complaints and locating problems; whether the user agrees to a longer retention period; and whether the laws, contracts, and other equivalencies have special requirements for data retention; etc.
5. Service Providers and Third Parties
Third party companies and individuals may be retained by us to provide to us certain services or products(“Service Providers”), to assist us in analyzing how the website is used. These third parties may have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
To ensure a positive user experience, you may receive content or web links from third parties other than Cipia (“third parties”). Cipia does not have the right to control such third parties, but you can choose whether to use the links, view the content and/or access the products or services provided by third parties.
Cipia cannot control the privacy practices and data protection policies of third parties that are not subject to this Policy. When you submit personal information to such a third party, please read and refer to the privacy protection policy of the third party.
6. Children’s Privacy
This Website does not address anyone under the age of 18(“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
8. How to Contact Us
If you have any questions or suggestions, please contact us via our contact us form on the website [https://cipia.com]
You may unsubscribe from our communications at any time.